Remote Pilot Operator (RPO)

San Diego, California

Indev is seeking to hire Remote Pilot Operators (RPO) in the San Diego area in support of the FAA. The RPO operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises.

Roles & Responsibilities

The RPO operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.

Capabilities & Qualifications

Candidates for these positions must have a high school diploma or equivalent and at least one (1) year of experience in a comparable position. Candidates must also demonstrate minimum keyboard speed of forty (40) wpm with ninety (90) percent accuracy, possess an ability to read and interpret materials such as diagrams and manuals, and have the ability to speak clearly and be understood.

Certification

Unless certified as an RPO at time of contract award, each new RPO shall complete knowledge and skills tests for each area/sector to be supported. Each knowledge test will be developed and graded by the COR or FAA designee and must be passed with a score of at least 70%. 

Upon successful completion of the knowledge tests, the RPO will begin training for the skills tests. The RPO shall observe a previously certified RPO, an FAA employee, or Contractor instructor performing RPO duties on a minimum of five (5) simulation scenarios. The RPO will receive on the job training on at least five (5) but no more than twenty (20) simulation scenarios on each control position to be supported. The COR or FAA designee shall observe the RPO trainee’s performance on one (1) simulation scenario of 80% complexity. The FAA shall document the trainee’s performance on the CTC Remote Pilot Operator Instruction/Evaluation Report (provided subsequent to award), indicating “Initial Certification” in the Operating Position Box. If certified, the RPO may support any laboratory stage, in those positions, without the presence of another certified RPO.

The RPO shall achieve simulation laboratory certification within one hundred twenty (120) days of reporting for duty at the facility. If initial certification is anticipated to extend beyond this requirement, a written waiver must be requested from the authorized Contracting Officer (CO) or an authorized representative. If the COR or FAA designee finds the RPO to be deficient and unable to be certified, the CO (or authorized representative) will issue a determination that the unsuccessful RPO is unqualified for continuation in his or her present job classification and must be precluded from working in that job classification under this contract.